Frequently Asked Questions


Category: CACLD MeetingsDate: 19-09-2019

Q. Who should take an Online Course?

Q. How do I select a course?

Q. Are there prerequisites or language requirements?

Q. I am a high school student, can I join?

Q. Can I take more than one course at a time?

Q. What should I do if I need to start the course late?

Q. How do I register?

Q. When should I register?

Q. My payment did not go through. What do I do?

Q. Do you provide financial assistance or payment plans?

Q. Can I get a refund if I am unable to attend my Online Course?

Q. What are your Terms and Conditions?

Q. I am registered. Now what?

How It Works – The Online Learning Experience

Q. How do I access my course?

Q. How long is my course?

Q. How many students are in a course? Who will be my classmates?

Q. How does Online Learning work?

Q. Do I need specific equipment to take Online Courses?

Q. How do I contact technical support during my course?

Q. Is there an orientation for online students?

Q. When and how often will my course meet?

Q. What should I do if I’m away for a few days?

Q. Do I need to buy textbooks?

Course Completion

Q. I completed my course! Now what?

Q. Can I audit an Online Course?

Q. Can I put my Online Course(s) toward a professional certificate or degree program?

Q. How can Online Courses bolster my career options?

Q. Who should I contact if I have additional questions?